APR (Annual Percentage Rate) is a finance charge expressed as an annual rate, indicating the cost of a loan. It includes interest charges, fees and commissions.
The NIR (Nominal Interest Rate) is the fixed rate agreed upon for repaying a loan. It does not include fees or commissions and does not have to be annual, as it corresponds to the total period of the loan.
SEPA (Single Euro Payment Area) is a European initiative designed to simplify bank transfers and payments, in the euro currency, in 34 European countries: the 28 countries of the European Union plus Iceland, Liechtenstein, Norway, Switzerland, Monaco and San Marino. The IBAN is a unique identification code that allows you to process transactions in any country under the SEPA initiative.
This direct debit mandate is a private agreement between a creditor and debtor in which the debtor authorises the creditor to collect future payments from the debtor’s designated account. In this scenario, the creditor must have formalised the mandate before charging the debtor.
As a financial entity, we are obligated to carry a digital copy of certain documents in order to verify your identity and your economic and professional activity in accordance with the Law 10/2010 on the Prevention of Money Laundering; non-compliance would force us to cancel your Card.
We need your cooperation to obtain the required documentation:
You can send us this documentation by email to firstname.lastname@example.org, or hand it in personally at the Customer Service desk in one of our shopping centres.