In addition to our Customer Service Department, customer complaint forms are available in our Shopping Centres.
The parties voluntarily submit to the local courts and jurisdiction of the user for the resolution of conflicts, renouncing all others. Also, as a member company of Confianza Online and in accordance with its Code of Ethics, in the case of disputes over online contracts and advertising, data protection, and the protection of minors, users may have recourse to the extrajudicial dispute resolution system of Confianza Online (www.confianzaonline.es).
The following telephone numbers and email addresses are available for contacting us
If you would like information on the purchasing service, or if you want to find out the status of your order, call 900 494 092 or write to clientes.alimentación@hipercor.es