Security | Help | Hipercor

My El Corte Inglés Card is lost or stolen. What should I do?

You can notify this at the Customer Service Department of any our shopping centres, by calling 91 377 97 79 free of charge, or by logging into your Financiera El Corte Inglés customer account (Click “My details” - “Theft or loss” and there you can block the card).

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What is the Card PIN?

The PIN is a four-digit secret code that gives you access to your Private Area, where you can view and manage all your products.

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How do I create a PIN?

You can create your PIN on our website using a simple process. If you have any questions, please call our freephone number 91 377 97 79.

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What is the PIN used for?

When you access your Private Area, you have to enter your Card number and PIN. This allows you to use our website securely.

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Can I change my PIN?

You can change your PIN options from the My Details section in your customer area.

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Help topics: Security