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  • Can I return or exchange a product?

    If you are not satisfied with the product you have received, you can exercise your right to return without penalty, as long as the product you are returning is defective, is in bad condition or is not the product you requested.

    According to current regulations, the right of withdrawal is not applicable to food products sold at a distance, as the preservation of these products cannot be monitored after delivery and they can expire or quickly deteriorate (article 103, section D of the consolidated text of RDL 1/2007).

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Help topics: Returns and Refunds